If you have an active internet connection we can fix your computer, network, server, printer or anything else connected right now!
- How it works: Ocala IT utilizes technology from Citrix creator of GoToMeeting and the trusted leader in secure remote support technologies and Crossloop to support clients remotely. When you request help a support key is randomly generated for the session. We connect to you utilizing a secure encrypted connection; you control what our technician has access to and get to watch the whole process. This is a great opportunity to take notes and learn a little if it interests you. Once the session is over the connection is closed permanently and in order to access your computer again you would need to request another session. You can read more about the technology here.
- If your problem is an emergency you can call 352-641-0119, create a Support Ticket on our helpdesk.
- Hourly rates for remote support start at $65 per hour with most issues being resolved within the first hour.
À la carte services: We provide a number of “À la carte” services with a set price to alleviate most of your common problems.
- Secure and encrypt your wireless router: An Ocala IT support specialist will secure your wireless signal from prying eyes. We’ll enable encryption such as WPA or WPA2 if supported by your devices. We’ll also Block outside access to your network and devices and change the default password for your router. We even have you type the password in so that you are the only one with access.
- $25.00 call now to get started.
- Fix stuck emails in Outlook outbox: Occasionally Outlook fails to send emails and when this happens they can get stuck in your outbox forever sitting there and prompting the annoying message every time you close Outlook reminding you of the unsent message. We can resolve this issue promptly and have your email flowing in no time.
- $25.00 call now to get started.
- Email setup: Having trouble setting up your email client to receive your messages? Our technicians can setup Outlook, thunderbird, gmail, or any other client provided it’s supported by your email host.
- $25.00 call now to get started.
- Computer Optimization: A slow computer can be extremely frustrating. Don’t pull your hair out! Ocala IT can help to optimize your machine regardless of operating system or how old the computer is. By disabling unneeded services and programs, cleaning up temporary files and utilizing a slew of other tweaks your computer can be running like brand new again!
- $65.00 call now to get started.
Call today for more information 352-505-4344
